Managing Facilities and Real Estate has become increasingly complex. Facility and Property Management is a profession that requires technical knowledge, managerial skills and leadership qualities to deliver service.

While many Property and Facility Management professionals have technical skills or can easily access training and resources for technical issues, effective leadership, management and strategic skills and tools are increasingly important for Facility professionals in all roles to get results, get attention and get ahead while serving your organization's core business needs.

Whether you manage a single building or a portfolio and whether you manage a corporate facility, government office, institution, retail, manufacturing or a commercial building, you have similar challenges and will improve your results with the techniques from this book.

You get over 47 strategies, techniques and approaches you can use to improve results and build on your technical knowledge. They are all self contained and easy to read and reference, yet are assembled in specific areas. You don't need to read it back-to-back. Use your limited time to focus on specific initiatives and benefit from the leading practices and ideas you need to get results.

The main areas include the following, with the full table of contents listed further bleow:

• Management & Leadership
• Strategic Management
• Communicating to Influence
• FM Systems
• Procuring Services / Outsourcing
• Managing Performance
• Customer Service
• Cost and Productivity
• Reference Information

Since networking and learning from others is so important to the profession, a section with a long list of industry magazines, associations and conferences around the world is also included.

This book delivers ideas and concepts you need and can use right away to improve efficiency, enhance services and reduce costs. It includes checklists and sample forms and other tools you can use in your day-to-day job to improve results. Once you buy the book, you get access to MS Word versions of the tools for use in their own organization.

ISBN: 978-0-9813374-1-8
Publisher: WoodStone Press
Paperback, 7" x 10" , Approximately 400 Pages

Publication Date: Planned Late 2010