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Experience
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Michel has over 18 years of senior in-house and outsourced Facility / Property Management experience within a corporate environment as well as project and consulting experience. Clients benefit from this wide range of experience to help solve problems, improve services and reduce costs using best practices gained from experience as an industry professional and as a service provider.
As Principal of Strategic Advisor, an FM and PM Consulting and Advisory firm, Michel has completed a range of projects for clients. This includes Asset Management services, training, analyzing organizational and operational requirements, post-initiative assessment and recommendations, strategic planning, mission, vision and value development, assessment and recommendations of contracting and contract management approaches, and developing and conducting surveys. Working with other consulting firms, Michel has played a key role in developing specifications for facility management operations and performance measurement for significant long-term management contracts.
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Experience
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We don't publicly identify our clients. Our consulting spans many areas of Facility and Property Management organizational and service delivery, from the building owners to the service providers. Our involvement in both owner and supplier companies provides a very unique and effective understanding of the entire spectrum of Facilities and Property Management professional services.
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Experience
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With an emphasis and focus on strategy and management, we have been involved with many very interesting projects for our clients, helping them analyze, develop and justify initiatives and changes in their organizations to improve results. Here is a description of consulting projects we have completed for our clients:
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Accomplishments and Industry Involvement |
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Experience
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Michel is active in the Facility and Property industry, learning from others about leading practices and the issues they are dealing as well as sharing practices and solutions with other Facility and Property managers in the industry. He frequently responds to questions on Linked-In and on the FM Forum. He has won several BOMA awards and is involved in developing FM seminars for conferences and in other initiatives.
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Credits
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Michel has appeared at Canadian and US industry conferences, including BOMA, IIDEX/Neocon, PM Expo and the Total Facility Management Conference on performance management, customer service and outsourcing, trends and challenges in Real Estate operations, Green buildings and chargeback. He has delivered courses on writing & presentations for facility and building management personnel, strategic planning and technology solutions and a customer satisfaction seminar for the US General Services Agency.
Please see below for a complete list.
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Credits
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Michel has published articles in US, Canadian and Middle East based Facility and Property Management magazines. His articles have dealt with getting performance, re-engineering, transition and implementation, developing and evaluating RFP’s, communications, customer service, general management, leadership and other FM topics.
Please see below for a complete list.
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Sparring Partners : Outsourcing May Not Equal Partnership |
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In the Media
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Sparring Partners : Outsourcing May Not Equal Partnership
Building Operating Management
My latest article was the feature article and appeared on the May 2010 cover. I took a very hard look at what partnership is and isn't as well as what needs to change in the industry.
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Make Your Memos Hit The Mark |
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In the Media
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Make Your Memos Hit The Mark
Buildings Magazine
This article on writing effectively for FM made the cover of the January issue. It's a timely and important issue for Facility Managers who want to be more successful.
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Strategic Information for FM |
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In the Media
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Spreadsheet Savvy - Strategic Management Hinges on Data Interpretation
Canadian Property Management Magazine Getting results in Facilities Management relies on using data and information to make decisions, improve services and reduce costs.
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Critical Facilities - Risk Management |
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In the Media
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Critical Facilities - Risk Management: The Human Factor
Building Operating Management Magazine In critical facilities, failure isn't an option. Preventing failure means focussing on the most likely issues, the human issues.
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In the Media
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Delivering The Message
Canadian Property Management Magazine Communication skills improve Facility and Property Managers' success and improves their image and their company's image.
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In the Media
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The Integration Trap Canadian Facility Management & Design Magazine Systems are a key element of efficient and effective operations, providing you with support for your processes and information you can use to manage your responsibilities.
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Outsourcing Best Practices |
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In the Media
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Outsourcing Best Practices
Canadian Facility Management & Design You don't have to be a large FM outsourcing company to apply some key techniques to improve your operations and save money.
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In the Media
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Serving Up Quality
Building Operating Management In an IFMA research report, 78% surveyed said that getting the right service was the No.1 issue for outsourcing.
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In the Media
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Evaluating RFP's
Canadian Facility Management & Design
Michel identifies the key steps you should follow to effectively evaluate your RFP results, including evaluating the submission, using pricing submissions for analysis, assessing references effectively and preparing for presentations. |
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