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Michel In Print

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Evaluating RFP's
Canadian Facility Management & Design

Michel identifies the key steps you should follow to effectively evaluate your RFP results, including evaluating the submission, using pricing submissions for analysis, assessing references effectively and preparing for presentations.

My Twitter Updates

New blog post: Facility Department Marketing Ideas http://blog.fminsight.com/management-and-leadership/facility-department-marketing-ideas/
New blog post: Sparring Partners : Outsourcing May Not Equal Partnership for Facility Managers or Suppliers http://bit.ly/8X0R2k
New blog post: Rewards and Penalties can lead to Bad Behavior http://bit.ly/8Z5qgU
My latest article featured in BOM Magazine - on Outsourcing Partnership. I take a hard look at it. http://tinyurl.com/2dp7frf #outsourcing

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Serving Up Quality PDF Print Email
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Serving Up Quality
Building Operating Management
In an IFMA research report, 78% surveyed said that getting the right service was the No.1 issue for outsourcing.
Michel reveals three steps you can use to get the right level of service: Defining Service Levels, Performance Management and effective Contract Management.
For more information or a copy of the article text, please feel free to contact Michel
 

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Member, International Facility Managers Association (IFMA)  - Member, Canada Green Building Council (CaGBC)  -  Member, Canadian Association of Management Consultants (CMC)