Michel has appeared at Canadian and US industry conferences, including BOMA, IIDEX/Neocon, PM Expo and the Total Facility Management Conference on performance management, customer service and outsourcing, trends and challenges in Real Estate operations, Green buildings and chargeback. He has delivered courses on writing & presentations for facility and building management personnel, strategic planning and technology solutions and a customer satisfaction seminar for the US General Services Agency. 

Please see below for a complete list.

• "Intelligent Benchmarking and Beyond" - IFMA World Workplace (Orlando, Florida) October 2009
• "Manage, Don't Just Measure" at the International Maintenance Excellence Conference (IMEC) hosted by the University of Toronto, September 2009
• "Selling the Value of Facility Managers" - IIDEX/Neocon, September 2009, Toronto, Ontario
  
• "Intelligent Benchmarking & Beyond" - Professional Retail Store Maintenance Association (PRSM), Phoenix, Arizona, April 2009
  
• "Strategic Facilities Management & KPI's" - 3 day Workshop, Dubai, UAE, Nov 2008
  
• "Performance Management" - Federated Press - Creating a 21st Century Maintenance Organization Conference, Toronto, Sept 2008
  
• "Getting Results with Effective RFP's" - Honeywell User Group Conference, Phoenix, Arizona, June 2008
• "Performance Management for Better Results" - PM Expo, Toronto, November 2007
• "What is Green" - Moderated panel at the 2006 IIDEX/Neocon show in Toronto, September 29, 2006
• “Planning, Implementing and Managing an Outsourcing Contract” – BOMA North American Conference (Anaheim, California), June 2005
• “Optimizing Supplier Performance – Getting Results Like Never Before” – BOMA North American Conference (Anaheim, California), June 2005
• “Expose your costs for better decisions” - BOMA North American Conference (Toronto, Ontario), June 2004
• “Between a Rock and A Hard Place: Customer Service in Corporate Facilities”- BOMA North American Conference (Toronto, Ontario), June 2004
• “Senior Executive Roundtable On Common Issues, Major Trends And Key challenges In Real Estate Operations” - Panel Participant - PM Forum, Toronto, December 2003
• “Get Performance like you never did before”- Total Facility Management (TFM) Conference (Chicago), April 2003
• Shining Light on ‘The Dark Side’ – Outsourcing from an Outsourcer’s perspective’ - Presented to IFMA Chapter members, Toronto, May 2001
  

Upcoming Seminars and Workshops:

• “Selling the Value of Facility Managers” – IIDEX/Neocon (Toronto) September 2009
• “Intelligent Benchmarking & Beyond” - IFMA World Workplace Conference, (Orlando, Florida) October 2008