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Sparring Partners : Outsourcing May Not Equal Partnership
Building Operating Management
My latest article was the feature article and appeared on the May 2010 cover. I took a very hard look at what partnership is and isn't as well as what needs to change in the industry.

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My Twitter Updates

New blog post: Facility Department Marketing Ideas http://blog.fminsight.com/management-and-leadership/facility-department-marketing-ideas/
New blog post: Sparring Partners : Outsourcing May Not Equal Partnership for Facility Managers or Suppliers http://bit.ly/8X0R2k
New blog post: Rewards and Penalties can lead to Bad Behavior http://bit.ly/8Z5qgU
My latest article featured in BOM Magazine - on Outsourcing Partnership. I take a hard look at it. http://tinyurl.com/2dp7frf #outsourcing

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Facility & Property Management
5 Techniques to Get Better Responses to your RFP for FM Services PDF Print Email

Evaluating RFP proposal responses is a critical yet often painful process. You want enough information to evaluate the bidders, yet you get widely varying responses that don't always answer your questions and sometimes don't reflect their true capabilities. This makes it hard to evaluate.

Bidders aren't usually very good at writing about what they do. You get proposals filled with generalities and marketing pitches, text that is difficult to read, narrative that is hard to follow and answers that don't really answer your questions.

You need to evaluate bidders on their ability to deliver the service, not their ability to write a proposal, so make it easy for the bidders to give you what you need to evaluate their capability, not their proposal writing skills.

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Environmental Certification for Existing Buildings: LEED PDF Print Email

The environment isn’t just a fad, it’s an important business reality and social responsibility. One of many ways to demonstrate you are green and put into practice real green initiatives is with LEED.

A North American standard, Leadership in Energy and Environmental Design (LEED) is a set of standards that cover a wide range of building design and operations activities and technical solutions.

LEED Existing Building Operations & Maintenance applies to existing buildings and provides managers of existing buildings with another tool to improve environmental stewardship. We've provided links to the info further below.

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Implement FM Systems for Results PDF Print Email

Are you wasting a valuable asset? You can't see it, you don't trip on it, but its cost can be substantial. With any other asset, you work hard to make it deliver results for you and senior management would ask why you spent money for nothing.

Yet many Facility and Property Management systems, including CAFM, CMMS, Work Order management and Help Desk systems, aren't being used to their potential after implementation.

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Facility Managers can add to the Bottom Line with Cost Reductions PDF Print Email

Facility Managers can take a leadership role in reducing costs for their organizations by examining areas that may not have received much attention before. Here are key things you can do.

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Top Nine reasons your company needs a Facility Management Professional like you PDF Print Email

Does your Company know why a Professional Facilities Manager like you is essential to get the best value out of their Facilities?

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A Lifecycle View - Total Cost of Ownership PDF Print Email

Are your buildings costing more than they should over their lifespan? Take a different approach to designing and constructing new facilities.

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Managing FM Performance in Critical Facilities PDF Print Email

Failure isn’t an option when managing a critical facility. Preventing failure is one of your primary responsibilities, which you ensure with a robust design, plenty of backup systems and extremely well managed operations.
Managing the performance of the Facility Management function in this environment is key to minimizing your risk.

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Best Practices from Outsourcing PDF Print Email

The top three FM outsourcing companies in Canada manage almost 250M sq. ft of properties in both the public and private sector.

While their success is based on some very specific advantages that are hard to reproduce in smaller organizations, if you aren't thinking of outsourcing, there are a number of practices you can introduce into your organization to improve your service delivery, improve efficiency and reduce costs.

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Member, International Facility Managers Association (IFMA)  - Member, Canada Green Building Council (CaGBC)  -  Member, Canadian Association of Management Consultants (CMC)